Patient Support · Arlington & Waco, TX
Frequently Asked Questions
Find answers to common questions about our programs, medications, pricing, and what to expect at your visit.
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Getting Started
What happens at my first visit?
Your first visit ($295) includes a comprehensive physician consultation, full laboratory blood panel, baseline EKG, body composition analysis, and a personalized treatment plan. Please arrive fasting for at least 8 hours. The visit typically takes 60-90 minutes.
See also: New Patients · Book Appointment · Fee Schedule
Do I need a referral?
No referral is needed. We are a direct-care practice. You can schedule your first visit directly through our website or by calling either location.
Book online or call Arlington (817) 429-2929 / Waco (254) 754-1438.
What should I bring to my first appointment?
Bring a valid photo ID, list of current medications (including dosages), any recent lab results (if available), and your $50 deposit confirmation. Wear comfortable clothing with sleeves that can be rolled up for blood draw.
Is there a deposit required?
Yes, a $50 deposit is required to secure your appointment. This deposit is applied directly to your $295 first-visit fee. You'll pay the remaining $245 at your visit.
Programs & Services
What weight loss medications do you prescribe?
We prescribe FDA-approved medications including phentermine, topiramate, GLP-1 agonists (semaglutide), and other appetite suppressants based on your individual health profile. All medications are prescribed and monitored by our physicians.
How is your program different from other weight loss clinics?
We are physician-led with 50+ years of medical expertise. Every patient gets a customized protocol based on their unique biology, not a one-size-fits-all approach. We combine medications, nutrition, hormone optimization, and behavioral support.
Can I combine multiple services?
Yes, and most successful patients do. Common combinations include weight loss + hormone therapy, or weight loss + injection therapy. Your physician will recommend the best combination for your goals.
Medications
Are the medications safe?
Yes. All medications are FDA-approved and prescribed under direct physician supervision. We screen for contraindications, monitor for side effects, and adjust protocols as needed.
What are the side effects?
Side effects vary by medication but are typically mild: dry mouth, mild nausea, or slight increase in heart rate. GLP-1 medications may cause nausea initially. We start with low doses and titrate up gradually.
How long do I need to take medications?
This varies by individual. Some patients use medications for 6-12 months during active weight loss, then taper off. Others benefit from longer-term maintenance. Your physician will guide this decision.
Pricing & Insurance
Do you accept insurance?
No. We are a direct-pay practice. This allows us to offer transparent pricing, spend more time with patients, and avoid insurance restrictions on treatments.
What are the membership costs?
Plans range from $60/mo (Flex) to $185.83/mo (Complete). Early bird pricing is available. Visit our Membership page for detailed plan comparisons.
Are there any hidden fees?
No. Our pricing is fully transparent. Your first visit is $295, and monthly membership fees are clearly listed. Add-on services like injections and hormone therapy have published prices.
Appointments
How do I schedule an appointment?
Book online at our website, call your preferred location, or ask Jessie our AI assistant. Same-week availability is often available.
Book Appointment · Ask Jessie · Arlington (817) 429-2929 · Waco (254) 754-1438
Can I do telehealth visits?
Follow-up visits can be done via telehealth for eligible patients. Initial consultations require an in-person visit for labs and examination.
What is your cancellation policy?
We ask for 24-hour notice for cancellations. Late cancellations or no-shows may be subject to a $50 fee.
Still Have Questions?
Our team is happy to help. Reach out anytime.
Our Offices
Hours aligned with our Contact page.
Arlington Office
716 Lincoln Square
Arlington, TX 76011
- Mon: 9:00 AM - 6:00 PM
- Tue: 7:00 AM - 4:00 PM
- Wed: 9:00 AM - 6:00 PM
- Thu: 8:00 AM - 4:00 PM
- Fri-Sun: CLOSED
- Closed for lunch: 1:00 PM - 2:00 PM daily
Waco Office
2122 Austin Ave
Waco, TX 76701
- Mon: 9:00 AM - 5:00 PM
- Tue: 8:00 AM - 4:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 4:00 PM
- Fri-Sun: CLOSED
- Closed for lunch: 1:00 PM - 2:00 PM daily