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Arlington & Waco, TX

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Have questions? We're here to help. Reach out via phone, email, or visit us in person. Our medical team is ready to support your wellness journey.

Book an Appointment New Patients FAQ Arlington (817) 429-2929 Waco (254) 754-1438

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Prefer to write? Email the office that serves you, and please leave medical details out of email. To schedule, use Book Appointment or call your preferred location.

Email Arlington: [email protected]Email Waco: [email protected]

Or write to us here

Questions about visits, hours or pricing? We usually reply by the next business day. To book, use Book a Visit.

Please leave out medical details (symptoms, medications, results). We will go over those with you by phone or at your visit. For anything urgent, call us; for an emergency, call 911.

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Our offices

Physician-led weight loss and wellness care in Arlington and Waco, Texas.

Arlington Office

716 Lincoln Square
Arlington, TX 76011

(817) 429-2929
  • Mon: 9:00 AM - 6:00 PM
  • Tue: 7:00 AM - 4:00 PM
  • Wed: 9:00 AM - 6:00 PM
  • Thu: 8:00 AM - 4:00 PM
  • Fri-Sun: CLOSED
  • Closed for lunch: 1:00 PM - 2:00 PM daily
Free ParkingTelehealth-ReadyAccessible
Get Directions Schedule Here

Waco Office

2122 Austin Ave
Waco, TX 76701

(254) 754-1438
  • Mon: 9:00 AM - 5:00 PM
  • Tue: 8:00 AM - 4:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 4:00 PM
  • Fri-Sun: CLOSED
  • Closed for lunch: 1:00 PM - 2:00 PM daily
Free Lot Parking Telehealth-Ready Accessible
Get Directions Schedule Here

Before You Contact Us

Common questions answered for your convenience.

How do I schedule an appointment?

Book online, call your preferred PWC location, or send us a message through your OnPatient Portal. We make scheduling convenient, simple, and fast!

What if I need urgent medical care?

We do not provide after-hours clinical care, and messages sent through the patient portal or by voicemail will not be reviewed until the next business day.
If you have an urgent medical concern or need emergency medical care outside of our regular office hours, call 911 or go to the nearest emergency room.
For non-urgent, non-emergency concerns, you may leave us a voicemail or send a message through the patient portal. We will respond during our next business day.
Please do not wait for a response from our office if you need immediate medical attention.

Can I do my first visit via telehealth?

No, your initial consultation requires an in-person visit because we need to perform labs, vital signs, and a physical examination to ensure medical safety. Follow-up visits can be done via telehealth if appropriate for your treatment plan.

What's your typical response time for inquiries?

We answer messages during office hours, Monday through Thursday. Messages left after hours or on the weekend are answered the next business day.

Do you accept walk-ins?

Appointments are preferred to ensure you see a physician without a long wait. Walk-ins are accommodated when availability permits—please call ahead to check availability if you don't have an appointment.

More FAQs Patient Information

TRANSPARENT MEDICAL CARE

Questions About Costs & Insurance?

Insurance Receipts

We do not bill insurance. Ask us for an itemized receipt if you want to file a claim with your insurance yourself.

Direct-Pay Benefits

No insurance required. Every fee, including small administrative fees, is published on our Fee Schedule.

Billing Support

Email or Call your location's billing department directly for account assistance.

View Fee Schedule Membership Plans

Ready to Get Started?

Take the first step toward your health goals today. Our physicians are here to guide you.

Request Your Appointment View Membership Plans Patient Information New Patients