Patient Support · Arlington & Waco, TX
Frequently Asked Questions
Find answers to common questions about our programs, medications, pricing, and what to expect at your visit.
Tip: try "deposit", "insurance", or "telehealth".
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Getting Started
What happens at my first visit?
Your first visit ($295) includes a comprehensive physician consultation, full laboratory blood panel, baseline EKG, body composition analysis, and a personalized treatment plan. Please arrive fasting for at least 8 hours. The visit typically takes 60-90 minutes.
See also: New Patients · Book Appointment · Fee Schedule
Do I need a referral?
No referral is needed. We are a direct-care practice. Call either office to schedule your first visit.
Book online or call Arlington (817) 429-2929 / Waco (254) 754-1438.
What should I bring to my first appointment?
Bring a valid photo ID, list of current medications (including dosages) and any recent lab results (if available). Wear comfortable clothing with sleeves that can be rolled up for blood draw.
Is there a deposit required?
Yes, a $50 deposit is required to secure your appointment. This deposit is applied directly to your $295 first-visit fee. You'll pay the remaining $245 at your visit.
Programs & Services
What weight loss medications do you prescribe?
We prescribe appetite suppressants such as phentermine, GLP-1 medications such as semaglutide, and other options based on your individual health profile. Every medication is prescribed and monitored by our licensed providers.
How is your program different from other weight loss clinics?
We are physician-led and have been treating Texas patients for more than 60 years. Every patient gets a customized protocol based on their unique biology, not a one-size-fits-all approach. We combine medications, nutrition, hormone optimization, and behavioral support.
Can I combine multiple services?
Yes, and most successful patients do. Common combinations include weight loss + hormone therapy, or weight loss + injection therapy. Your physician will recommend the best combination for your goals.
Medications
Are the medications safe?
Every medication is prescribed and monitored by our licensed providers after an exam, labs and an EKG. We screen for contraindications, monitor for side effects, and adjust protocols as needed.
What are the side effects?
Side effects vary by medication but are typically mild: dry mouth, mild nausea, or slight increase in heart rate. GLP-1 medications may cause nausea initially. We start with low doses and titrate up gradually.
How long do I need to take medications?
This varies by individual. Some patients use medications for 6-12 months during active weight loss, then taper off. Others benefit from longer-term maintenance. Your physician will guide this decision.
Pricing & Insurance
Do you accept insurance?
No. We are a direct-pay practice. This allows us to offer transparent pricing, spend more time with patients, and avoid insurance restrictions on treatments.
What are the membership costs?
Plans range from $60/mo (Flex) to $185.83/mo (Complete). Visit our Membership page for detailed plan comparisons.
Are there any other fees?
Every fee is published. Your first visit is $295, membership fees are listed, and add-ons like injections and hormone therapy have published prices. The Fee Schedule also lists small administrative fees (such as a $25 established-patient no-show fee) so nothing is a surprise.
Appointments
How do I schedule an appointment?
Call your preferred office. We can usually see new patients within a few days.
Book Appointment · Contact us · Arlington (817) 429-2929 · Waco (254) 754-1438
Can I do telehealth visits?
Follow-up visits can be done via telehealth for eligible patients. Initial consultations require an in-person visit for labs and examination.
What is your cancellation policy?
We ask for 24-hour notice for cancellations. Late cancellations or no-shows may be subject to a $50 fee.
Still Have Questions?
Our team is happy to help. Reach out anytime.
Our Offices
Arlington Office
716 Lincoln Square
Arlington, TX 76011
- Mon: 9:00 AM - 6:00 PM
- Tue: 7:00 AM - 4:00 PM
- Wed: 9:00 AM - 6:00 PM
- Thu: 8:00 AM - 4:00 PM
- Fri-Sun: CLOSED
- Closed for lunch: 1:00 PM - 2:00 PM daily
Waco Office
2122 Austin Ave
Waco, TX 76701
- Mon: 9:00 AM - 5:00 PM
- Tue: 8:00 AM - 4:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 4:00 PM
- Fri-Sun: CLOSED
- Closed for lunch: 1:00 PM - 2:00 PM daily